Monroe-electronics NanoCoulomb Meter - model 284 Manuel d'utilisateur Page 7

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WARRANTY
Monroe Electronics, Inc., warrants to the Owners, this instrument to be free from defects in material and
workmanship for a period of two years after shipment from the factory. This warranty is applicable to the
original purchaser only.
Liability under this warranty is limited to service, adjustment or replacement of defective parts (other than
tubes, fuses or batteries) on any instrument or sub-assembly returned to the factory for this purpose,
transportation prepaid.
This warranty does not apply to instruments or sub-assemblies subjected to abuse, abnormal operating
conditions, or unauthorized repair or modification.
Since Monroe Electronics, Inc. has no control over conditions of use, no warranty is made or implied as to
the suitability of our product for the customer’s intended use.
THIS WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. Except for
obligations expressly undertaken by Monroe Electronics, in this Warranty, Owner hereby waives and
releases all rights, claims and remedies with respect to any and all guarantees, express, implied, or
statutory (including without limitation, the implied warranties of merchantability and fitness), and including
but without being limited to any obligation of Monroe Electronics with respect to incidental or
consequential damages, or damages for loss of use. No agreement or understanding varying or
extending the warranty will be binding upon Monroe Electronics unless in writing signed by a duly
authorized representative of Monroe Electronics.
In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall be limited to
repairing or replacing the non-conforming goods and/or defective work, and in accordance with the
foregoing, Monroe Electronics shall not be liable for any other damages, either direct or consequential.
RETURN POLICIES AND PROCEDURES
FACTORY REPAIR:
Return authorization is required for factory repair work. Material being returned to the factory for repair
must have a Return Material Authorization number. To obtain an RMA number, call 716-765-2254 and
ask for Customer Service.
Material returned to the factory for warranty repair must be accompanied by a copy of a dated invoice or
bill of sale, which serves as a proof of purchase for the material.
Repairs will be returned promptly. Repairs are normally returned to the customer by UPS within ten
working days after receipt by Monroe Electronics, Inc. Return (to the customer) UPS charges will be paid
by Monroe Electronics on warranty work. Return (to the customer) UPS charges will be prepaid and
added to invoice for out-of-warranty repair work.
EXPEDITED FACTORY REPAIR:
All material returned to the factory by air or by an overnight service will be expedited. Expedited factory
repairs will be returned to the customer by the same mode of transportation by which the material was
returned to the factory for repair (i.e., material returned to the factory by an overnight service will be
returned to the customer by an overnight service).
NOTE: Return (to the customer) transportation expenses for expedited factory repairs will always be at
the expense of the customer despite the warranty status of the equipment.
FACTORY REPAIRS TO MODIFIED EQUIPMENT:
Material returned to the factory for repair that has been modified will be not tested unless the nature and
purpose of the modification is understood by us and does not render the equipment untestable at our
repair facility. We will reserve the right to deny service to any modified equipment returned to the factory
for repair regardless of the warranty status of the equipment.
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